Frequently Asked Questions
Football Hub East Africa is an online store based in Nairobi, Kenya, specializing in high-quality football and sports merchandise, including football jerseys, boots, and accessories, catering to fans and athletes across East Africa.
We offer a wide range of football-related products, such as football jerseys, boots, shin guards, socks, and other sports accessories from top brands.
Visit our website www.football-hub-ea.com, browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete your order.
Yes, we offer reliable delivery across Kenya and select East African countries. Delivery fees and times vary based on your location. Details are provided at checkout.
In Nairobi and other major Kenyan cities, delivery typically takes 1-3 business days for in-stock items. For other regions or countries, delivery may take 3-7 business days. If an item is out of stock, delivery may take up to 14 business days. You’ll receive tracking information once your order ships.
We accept payments via M-Pesa, bank cards, and other secure online payment options. Full details are available at checkout.
We source our products from trusted suppliers to ensure high quality. All products are authentic and meet our strict standards.
Yes, we have a return/exchange policy for items that are defective or incorrectly shipped. Contact us within 7 days of delivery to initiate a return. Items must be unused and in their original packaging.
Reach us via email at footballhubea@gmail.com, phone at 0768944444 or 0746075642, or through the contact form on www.football-hub-ea.com. We’re available Monday to Friday, 9 AM-5 PM, and Saturday, 10 AM-4 PM (phone support only on Saturday).
Yes, we regularly offer discounts, especially during major football seasons or holidays. Follow us on X (@footballhubea) or Instagram (@footballhubea) or sign up for our newsletter for updates on deals.
Absolutely! We offer bulk ordering options for teams, schools, or events. Contact us directly for customized pricing and details.
Football Hub East Africa is based in Nairobi, Kenya, operating primarily as an online store to serve customers across East Africa.
Follow us on X (@footballhubea) or Instagram (@footballhubea) or subscribe to our newsletter on www.football-hub-ea.com to get updates on new arrivals, promotions, and more.